Helpful Resources

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Contacting Social Security

Social Security's website is a valuable resource for information about all of their programs. There are a number of things you can do online.

In addition to using the website, you can call, toll-free at 1-800-772-1213. They can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. Their office can provide information by automated phone service 24 hours a day. (You can use our automated response system to tell us a new address or request a replacement Medicare card.) If you are deaf or hard of hearing, you may call the TTY number, 1-800-325-0778..

We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why there is a second Social Security representative to monitor some telephone calls.

When it's all over, always remember we are still here to offer support and love to the bereaved. The next few months are a time when family and friends will continue to grieve. We are here to support you and want you to know, our services did not end with the funeral.

Vital Statistics Information

In Florida, anyone may order a Florida Death Certificate "Without Cause of Death".

A Florida Death Certificate "With Cause of Death" is confidential by Florida Law and may only be issued as follows:

  • To the decedent's spouse, parent, child, grandchild, or sibling (if 18 years of age or older)
  • To any person who provides a "Will" that has been executed pursuant to state statute 732.502; an insurance policy or other document that demonstrates his or her interest in the estate of the decedent
  • Or to any person who provides documentation that he or she is acting on behalf of any of the previously mentioned persons
  • Fifty (50) years following the date of death, "Cause of Death" becomes public information and anyone may obtain a Death Certificate with this information. Any time period prior to the fifty years, "Cause of Death" is considered confidential by Florida law
  • Requesting cause of death information

For further details please give us a call at (904) 781-4314.

A.L.S. Association
21021 Ventura Blvd., Suite 321
Woodland Hills, CA 91364
(800) 782-4747
March of Dimes Birth
Defects Association
1275 Marnaroneck Ave.
White Plains, NY 10605
(800) 453-3816
Alzheimer's Association
919 N. Michigan Ave., Suite 1000
Chicago, IL 60611
(312) 335-8700
Mothers Against Drunk Driving
Victim Assistance Program
511 E John Carpenter Freeway
Suite 700 Irving, TX 75062
(800) GET-MADD
American Association of Retired Persons
Grief/Loss Programs
601 E. St.
Washington, DC 20049
(202) 434-2260
(For widowed and bereaved adults.)
Muscular Dystrophy Association
3300 E. Sunrise Dr.
Tucson, AZ 85718
(520) 529-2000
American Association of Suicidology
4201 Connecticut Ave., NW
Suite 310
Washington, DC 20049
National AIDS Fund
1400 "I" St., NW, Suite 1220
Washington, DC 20005-2208
(202) 408-4848
American Cancer Society
1599 Clifton Road, NE
Atlanta, GA 30329
(800) ACS-2345
National Catholic Ministry
To the Bereaved
606 Middle Ave.
Elyria, OH 44035
(216) 323-6262
American Foundation for AIDS
733 3rd Ave., 12th Floor
New York, NY 10017
(212) 682-7440 ext. 210
National Donor Family Council
C/o National Kidney Foundation
30 East 33rd St.
New York, NY 10016
(800) 622-9010
(212) 889-2210
(For Families of those who died and became Organ and/or tissue donors.)
American Heart Association
7320 Greenville Ave.
Dallas, TX 75231
(800) 527-6941
National Hospice Organization
1901 N. Moore St., Suite 901
Arlington, VA 22209
(703) 243-5900
(800) 658-8898
American Hospice Foundation
1130 Connecticut, NW, Suite 700
Washington, DC 20036
(202) 223-0204
Parents of Murdered Children Inc.
100 E. Eighth St., B41Cincinnati, OH 45202
(513) 721-5683
(888) 818-POMC
American Kidney Fund
6110 Executive Blvd., Suite 1010
Rockville, MD 20852
(800) 638-8299
Pen-Parents Inc.
PO Box 8738
Reno, NV 89507
(702) 826-7332
(Support network designed for grieving parentsand grandparents providing a pen-pal type service.)
American Liver Foundation
1425 Pomptom Ave.
Cedar Grove, NJ 07009-1000
(800) 233-0179
Pregnancy and Infant Loss Center
1421 E Wayzata Blvd., Suite 30Wyzata, MN 55391
(612) 473-9372
(Provides support, resources and educationOn miscarriage, still birth and infant death.)
American Lung Association
1740 Broadway
New York, NY 10019
(800) LUNG-USA
Ray of Hope
PO Box 2323
Iowa City, IA 52244
(319) 337-9890
(For survivors of those who died from suicide.)
American SIDS Institute
2480 Windy Hill Rd. Suite 380
Marietta, GA 30067
(800) 232-SIDS
Salvation Army National
615 Slaters Ln.
PO Box 269
Alexandria, VA 22313
(703) 684-5500
Association for Death Education and Counseling
342 Main St.
West Hartford, CT 06117-2507
(860) 586-7503
SHARE Pregnancy & Infant Loss
Support Inc.
St. Joseph's Health Center
300 1st Capitol Dr.
St. Charles, MO 63001
(800) 821-6891
(314) 947-6164
(For families who have experienced the death
of a baby due to miscarriage, stillbirth, or neonatal death.)
Bereavement Services/RTS
Gunderson Lutheran Medical Center
1910 South Ave.
La Crosse, WI 54601
(608) 791-4747 or
(800) 362-9567 Ext. 4747
SIDS Alliance
1314 Bedford Ave., Suite 210
Baltimore, MD 21208
(800) 221-7437
(410) 653-8226
Candlelighters Childhood Cancer Foundation
7910 Woodmont Ave.
Suite 460
Bethesda, MD 20814
(800) 366-2223
(301) 657-8401
Society of Military Widows
5535 Hempstead Way
Springfield, VA 22151
(703) 750-1342
Center for Loss in Multiple Birth
(CLIMB) Inc.
P.O. Box 1064
Palmer, AK 99645
(907) 746-6123
(907) 274-7029
TBI/Tissue Banks International
815 Parks Ave.
Baltimore, MD 21201
(800) 756-4824
The Compassionate Friends
PO Box 3696
Oak Brook, IL 60522-3696
(630) 990-1010
(Supports families who have experienced the death of a child)
Tragedy Assistance Program for
Survivors Inc. (TAPS)
PO Box 242032
Anchorage, AK 99524
(907) 272-TAPS
(800) 959-TAPS
Concerns of Police Survivors
PO Box 3199
Camdenton, MO 65020
(314) 346-4911
United Cerebral Palsy
1660 L St. NW
Suite 700
Washington, DC 20036
(202) 776-04006
(800) US
Cystic Fibrosis Foundation
6931 Arlington Road
Bethesda, MD 20014
(800) 344-4823
In Loving Memory
1416 Green Run Lane
Reston, VA 20190
(703) 435-0608
(Dedicated to helping parents cope with the loss of their only child or all of their children.)
International THEOS Foundation
322 Blvd. of the Allies
Suite 105
Pittsburgh, PA 15222-3510
(412) 471-7770
(international widows and widowers group)
Leukemia Society of America
2900 Eisenhower Ave., Suite 419
Alexandria, VA 22314
(703) 960-1100
The Living Bank
Organ and Tissue Donation
Box 6725
Houston, TX 77265
(800) 528-2971
Make-A-Wish Foundation
Of America
100 Charendon Ave., Suite 2200
Phoenix, AZ 85013
(602) 279-9474